Is this Thompson Madrid, by Hyatt pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Thompson Madrid, by Hyatt have a swimming pool?

Yes, this Thompson Madrid, by Hyatt has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Thompson Madrid, by Hyatt?

Best-rates for the Thompson Madrid, by Hyatt starts from $368 per night with includes TV, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Restaurant, Guest Services, Pool, Business Services, Wellness Facilities, Breakfast, Internet, Kitchen, Laundry, Air Conditioner, Accessibility, Security/Safety, Fireplace/Heating, Bar, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Thompson Madrid, by Hyatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Thompson Madrid, by Hyatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Thompson Madrid, by Hyatt is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Thompson Madrid, by Hyatt?

Based on the information reported by the owner or manager, the Thompson Madrid, by Hyatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Thompson Madrid, by Hyatt?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Thompson Madrid, by Hyatt | Hotel in Madrid

| 9.6 (325 Reviews) | 1 Bathroom

Centro Hotel | Thompson Madrid, by Hyatt

Hotel in Centro, Madrid

Luxury hotel with 2 restaurants, steps from Puerta del Sol
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Bathrobes

Hair dryer

Bathtub or shower

Rainfall showerhead

Towels

Soap

Shampoo

Eco-friendly toiletries

Toothbrush and toothpaste (on request)

Bedroom

Air conditioning

Blackout drapes/curtains

Hypo-allergenic bedding

Free cribs/infant beds

Bed sheets

Heating

Laptop-compatible safe

Phone

Soundproofing

Desk

Eco-friendly cleaning products provided

Iron/ironing board (on request)

Slippers

Energy-saving switches

Bulk dispenser for toiletries

LED light bulbs

Breakfast

Cooked-to-order breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 35 per person

1 bar

2 restaurants and 1 coffee shop/cafe

Coffee/tea maker

Minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

24-hour offsite parking within 1640 ft (EUR 30 per day)

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

Activities

Seasonal outdoor pool

24-hour fitness center

Entertainment

Cable channels

55-inch TV

General

Business center

Banquet hall

Front-desk safe

Elevator

French

Chinese (Mandarin)

Italian

English

German

Spanish

At least 80% organic food

Rooftop garden

Local culture & ecosystem education

Vegan dining options

Smoke-free property

At least 80% of food locally-sourced

Locally-owned & organized tours & activities

Comprehensive food waste policy

Comprehensive recycling policy

Vegetarian dining options

Local artist showcase

Guest Services

Free cribs/infant beds

Seasonal outdoor pool

Soundproofed rooms

Laundry facilities

Snack bar/deli

Daily housekeeping

Tour/ticket assistance

Concierge services

24-hour front desk

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Rooftop terrace

Outdoor furniture

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately eur 35 per person airport shuttle fee: eur 110 per room (one-way) nearby parking fee: eur 30 per day(1640 ft away; open 24 hours) pet fee: eur 50 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 50 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Murray

Jan 12, 2026 09:32:52 PM

Review Score: 10

Summary: Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (Penthouse) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Studio Suite, Terrace Room Size: 398 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Square meters - 37, Bed count minimum 1, Bed count maximum 1, Square feet - 398, Furnished balcony, Number of bathrooms - 1
Deluxe Room, 1 King Bed Room Size: 388 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed Room Size: 291 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Ping - 8.2, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, Terrace Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Terrace Room Size: 334 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 31, Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Square feet - 334, Bed count minimum 1, Bed count maximum 1, Furnished balcony, Number of bathrooms - 1
Suite, 2 Bedrooms Room Size: 861 square feet m² 2 King Bed and Twin Bed	General Private bathroom, Number of bedrooms - 2, Square meters - 80, Separate sitting area, Ping - 24, Square feet - 861, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed (City View) Room Size: 366 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10
Suite, Terrace, Corner Room Size: 484 square feet m² 1 King Bed	General Private bathroom, Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view, Furnished balcony, Number of bathrooms - 1
Suite, 1 King Bed, City View Room Size: 603 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Square feet - 603, Ping - 17, Number of bedrooms - 1, Separate sitting area, Bed count minimum 1, Square meters - 56, Number of living rooms 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 1 King Bed, Balcony Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 0, Balcony, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 2 Twin Beds (City View) Room Size: 320.2 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Square meters - 29.8, Square feet - 320.2, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2