Is this Cleopatra Palace Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cleopatra Palace Hotel?

Check-in time for Cleopatra Palace Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cleopatra Palace Hotel have a swimming pool?

Yes, this Cleopatra Palace Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cleopatra Palace Hotel?

Best-rates for the Cleopatra Palace Hotel starts from $301 per night with includes Security/Safety, Wellness Facilities, Spa, Toiletries, Guest Services, Internet, Wheelchair Accessible, Balcony/Terrace, Business Services, Restaurant, Hot Tub, Pool, Sports/Activities, Bar, Accessibility, Parking, TV, Bedding/Linens, Child Friendly, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cleopatra Palace Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cleopatra Palace Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cleopatra Palace Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cleopatra Palace Hotel?

Based on the information reported by the owner or manager, the Cleopatra Palace Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cleopatra Palace Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Cleopatra Palace Hotel | Resort in Arona

| 9.0 (1002 Reviews) | 1 Bathroom

El Madronal Resort | Cleopatra Palace Hotel

Resort in El Madronal, Arona

Beachfront resort with bars, 6-minute walk to Las Vistas Beach
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar, and a conference center are onsite.
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Bidet

Free toiletries

Shower/tub combination

Hair dryer

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Laptop-friendly workspace

Safe

Desk

Phone

Breakfast

24-hour room service

1 restaurant

2 bars/lounges, 1 beach bar and 1 poolside bar

Minibar

Parking

Limited onsite parking

Wheelchair-accessible parking and van parking available

Roundtrip airport shuttle (surcharge)

Airport shuttle on request

Free uncovered self parking on site

Accessibility

Wheelchair-accessible path to elevator

Wheelchair-accessible van parking

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Activities

Golfing

Snorkeling

Windsurfing

Golf lessons

Surf lessons

Skydiving

Boat tours

Surfing/body boarding

Scooter/moped rentals

Children's pool

Lifeguards on site

Outdoor pool

Billiards/pool table

Tennis

Hot tub

Bicycle rentals

Spa services

Entertainment

Satellite channels

General

Conference center

Business center

Reception hall

Front-desk safe

Elevator

Banquet hall

Spanish

English

German

Russian

Italian

French

Smoke-free property

Humane treatment of captive wild animals

Guest Services

Children's pool

Laundry facilities

Outdoor pool

Luggage storage

Multilingual staff

Concierge services

Porter/bellhop

Daily housekeeping

Dry cleaning service

Tour/ticket assistance

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Lifeguards on site

Terrace

Pool sun loungers

Pool umbrellas

Balcony

Spa

Massages

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available express check-in available

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number h-38-4-0000346 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lisa

Dec 17, 2025 05:26:33 PM

Review Score: 10

Summary: The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (2 adults and 1 child) Room Size: m² 3 Twin Beds and Twin Sofa Bed	General Private bathroom, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 1, Bed count minimum 3
Standard Room (2 Adults) Room Size: 205 square feet m² 1 Double Bed 2 Twin Beds	General Square feet - 205, Private bathroom, Square meters - 19, Number of bedrooms - 1, Ping - 5.76, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Standard Room Room Size: 204 square feet m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 204, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.73, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Private Pool Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, Private bathroom, Number of bedrooms - 0, Slippers, Ping - 6, Bed count minimum 2, Private pool, Number of bathrooms - 1, Bed count maximum 2
Suite (Doble) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Slippers, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, Pool View (2 adults and 1 child) Room Size: 205 square feet m² 1 Double Bed 2 Twin Beds	General Square feet - 205, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Standard Room, Pool View Room Size: 205 square feet m² 3 Double Bed and Twin Beds	General Square feet - 205, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Bed count maximum 3, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3
Standard Room, Sea View Room Size: 205 square feet m² 1 Double Bed 2 Twin Beds	General Square feet - 205, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Private Pool (2 adults and 1 child) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Slippers, Bed count minimum 2, Private pool, Number of bathrooms - 1, Bed count maximum 2
Standard Double or Twin Room, Sea View (2 adults and 1 child) Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2